Amazing first experience at Ken Garff American Fork! On 10/22/2026, I brought my 2014 Honda Civic in for an oil change, and from the start, Mr. Casey Johnson at the service desk made me feel genuinely welcome and valued. He's such a warm-hearted, friendly, and professional young man! He quickly helped me schedule an appointment for the next day. On the 2nd day, I arrived late for my appointment and worried about making my Front Runner train on time after the oil change. But Casey didn't hesitate to help! He ran the extra mile to make sure my oil change was completed promptly, leaving me plenty of time to catch my train. It's rare to find someone who combines such genuine kindness, professionalism, and efficiency! I'm very satisfied! Casey turned what could have been a stressful experience into an absolutely pleasant one. A huge THANK YOU to the entire Ken Garff Service Team and Mr. Casey Johnson! 🌟 Your outstanding customer service truly makes a difference! 🚗💯 Five stars all the way! Highly recommended!

Great experience. Good communication. They picked up my car for service and dropped it back off.

I was very impressed by the customer service that Ken garff ford provided! They dealt with the warranty company way better than I could have Max and Casey were very informative on the repairs and the cost. They told me a price and it was exactly the same when I came to pick it up! No hidden fees!

I have purchased 2 trucks now from Ken garff ford. Both times the experience was very organized and transparent. This last time working with Nate was awesome. Got an awesome deal on a great truck, very fair on my trade in. Buying a car is fun but the paperwork and negotiating can be terrible. These guys make it as simple as possible and the truck is amazing.

Every person at this dealership are great. Probably the best experience ever buying a vehicle.

I brought my 2025 Ford Maverick in because of a battery issue, and Max did an outstanding job. He really took ownership of the situation and kept me updated in real time throughout the entire process. As a company, we truly appreciate this level of customer service. It was a great experience, and we will definitely continue doing business with Ken Garff Ford. Thank you, Max!

Thank you to the service team at Ken Garff Ford, AF. Was having an issue with my F150 and their team really took the time to dive in and do everything they could to make sure it was running right. They were patient and informative about what was being done to address my concerns. One of the best service centers I've been to. You can rest assured that this crew is gonna take care of your vehicle while treating you like a customer they care about.

Harold is by far the best salesman I have ever worked with. Very patient and easy to work with. Highly recommend asking for him when going to look at a car here.

Max was incredible. Great service writer. I’ve always been pleased with my experience at Ken Garff Ford in American fork

Had a phenomenal experience leasing a new expedition. Caesar and the service team went above and beyond. It was a surprise for my wife and he went out of their way to make it a phenomenal experience .

Overall, great experience! Max in the Service department is great!

Ken garff in American Fork showed me such kindness in my process of finding my vehicle. They showed patients in everything they could do to help me choose the right vehicle and I’m grateful for their service and helping me. Joel ,Kevin, and Kris thank you!

Customer service was just as good as others described. I had issues with my cam phasers and this location did amazing, took them only 2 days to fix, they updated me daily on what was going on and any other potential issues with my truck. Max Hyatt was the one to help me directly. Amazing employee and is great at what he does.