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Happy & Heard
Bought a CAMARO ZL1! Absolutely Love the Car.
Service was great. Advantage Care Program is excellent! They took great care of me and my Chevy ZR2!
Great customer service with a simple and direct purchase process
We had a great experience working with Ken Garff Ford in American Fork! Buying a car can be a big decision, and sometimes it takes a little time to make sure youāre making the right choice. Everyone we worked with was incredibly kind, patient, and understanding throughout the entire process. They took the time to talk through everything with us, answer our questions, and never made us feel rushed or pressured while we figured out what worked best for our family. I really appreciated how helpful and accommodating they were through it all. Overall, I truly enjoyed working with them and would absolutely recommend Ken Garff Ford in American Fork to anyone looking for a dealership that will be patient, helpful, and easy to work with!
I came in with a bit of a headache of a situation involving my forward collision system and some concerns with driver safety features, and Max was great to work with through all of it. His communication really stood out, he kept me updated, explained what was going on, and made sure I was never left wondering what was happening with my vehicle. I came in frustrated and concerned about the issues I was having, but by the time everything was taken care of, I left feeling confident in my vehicle and really good about my decision to purchase it. Max was a huge part of turning the whole experience around. If youāre bringing your vehicle in for service, definitely ask for Max. Heāll be my go-to for any service needs moving forward. Really appreciate all his help and the great customer service!
Kellen and Nate took great care of us. They worked to find the right truck for me.
I recently purchased a 2026 Ford Bronco Sport Badlands from Ken Garff American Fork and was treated exceptionally well throughout the entire process. Frank Serassio provided excellent follow-up and communication, was professional throughout the negotiation, and helped make the pricing very competitive. The transportation bonus was an unexpected and appreciated gesture that really demonstrated their commitment to earning my business and loyalty. Rhett Meriweather was polite, welcoming, and business-like. I especially appreciated that he was not overly pushy about extended warranties or additional products. Overall, this was an excellent buying experience. I would highly recommend Ken Garff American Fork to anyone looking for a new vehicle, and I would definitely do business with them again!
I had warranty service work on my truck. Matt did a fantastic job keeping me updated and got the work completed in 1 day... thanks!
Whit in service is the BEST.
Very nice staff they were very friendly and helpful. Very nice waiting area with lots of places to sit kept me updated on process with my vehicle and explain everything it may need to have done.
I have appreciated the willingness of this place to call and work with my warranty service. I have also had multiple visits for different issues that were negotiated on my behalf with the third party warranty. I also appreciate the Uber and vehicle drop off service. Whit has been my main contact and Alex while Whit was out of office. Both were great to work with.
Ethan in the parts department is a diamond in the rough! He has helped me keep my sanity on this 6r80 I'm dealing with. Thank you Ethan, you deserve a raise!!
Great service. I appreciate the valet service so that I could continue working while you guys worked on my vehicle. Parts department helped me with some items identified during the inspection
I appreciated the work done on my vehicle however, Even though they did a Free Courtesy car wash ... It left white water spots all over my F-150 truck. I think other car wash places must use soft water to eliminate that problem. It would be appreciated if this problem could be corrected. š¤Ø
Amber was great. Appreciated and enjoyed her professionalism. Rhett was also very helpful. Would shop again.