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Happy & Heard
Service is top notch! I only deal with Max and he ensures that everything I may need is up-to-date - very professional. The mechanics have all been the best as well. Two thumbs up!
Great service from everyone at the dealership especially the service department.
Nate was extremely helpful and made my car buying experience pleasurable even though I was terrified.
Max in service was super nice and helpful.
Max was awesome to work with. He went the extra mile to make sure that we were taken care of. Great communication throughout the entire process while our vehicle was in for service.
Great, Max in the service department went above and beyond to get my Expedition tremor back on the road as soon as possible. I cannot recommend working with Max enough.
Bought a CAMARO ZL1! Absolutely Love the Car.
Service was great. Advantage Care Program is excellent! They took great care of me and my Chevy ZR2!
Great customer service with a simple and direct purchase process
We had a great experience working with Ken Garff Ford in American Fork! Buying a car can be a big decision, and sometimes it takes a little time to make sure youāre making the right choice. Everyone we worked with was incredibly kind, patient, and understanding throughout the entire process. They took the time to talk through everything with us, answer our questions, and never made us feel rushed or pressured while we figured out what worked best for our family. I really appreciated how helpful and accommodating they were through it all. Overall, I truly enjoyed working with them and would absolutely recommend Ken Garff Ford in American Fork to anyone looking for a dealership that will be patient, helpful, and easy to work with!
I came in with a bit of a headache of a situation involving my forward collision system and some concerns with driver safety features, and Max was great to work with through all of it. His communication really stood out, he kept me updated, explained what was going on, and made sure I was never left wondering what was happening with my vehicle. I came in frustrated and concerned about the issues I was having, but by the time everything was taken care of, I left feeling confident in my vehicle and really good about my decision to purchase it. Max was a huge part of turning the whole experience around. If youāre bringing your vehicle in for service, definitely ask for Max. Heāll be my go-to for any service needs moving forward. Really appreciate all his help and the great customer service!
Very nice staff they were very friendly and helpful. Very nice waiting area with lots of places to sit kept me updated on process with my vehicle and explain everything it may need to have done.
I have appreciated the willingness of this place to call and work with my warranty service. I have also had multiple visits for different issues that were negotiated on my behalf with the third party warranty. I also appreciate the Uber and vehicle drop off service. Whit has been my main contact and Alex while Whit was out of office. Both were great to work with.